COVID-19 Update: August 4, 2021

Aloha Kīnā ʻOle families,

We pray this message finds everyone safe and healthy!

As the number of daily positive Covid cases remains alarmingly high and “breakthrough” cases in vaccinated elderly rises in many facilities, we are forced to revise our visitation policies to ensure the safety of all our residents.

The revised Visitation policies below will take effect beginning Thursday, August 5th. The changes will remain in place until the positive daily cases decrease to double digits or until further notice.

We will continue to fulfill our essential mission to provide quality care to all our residents. Let’s all work together to keep everyone safe and healthy! Thank you for your continued support, understanding, flexibility, cooperation and prayers as we work together to respond effectively and efficiently to this constantly evolving landscape of the COVID-19 pandemic.

We pray for everyone’s safety and good health!

Stay healthy,
Kīnā ʻOle Estate Administrative Team

VISITATION POLICY — Revised 08/04/21


  • Frequency:
  • Fully vaccinated individuals: Unlimited visitation.
  • Non vaccinated individuals: Visitations allowed on a weekly basis.
  • All visits must be pre-scheduled in advance with Resident Care Manager).
  • Outdoor visitation only.
  • Exception: End of life situations.
  • (1) hour visitation time.
  • No eating/drinks during visitation.
  • PPE requirement: BOTH surgical mask and full face shield required to be worn at all times. All visitors must provide their own surgical mask and full face shield.
  • Treats/gifts brought for residents at the time of the visit must be handed to staff to be sanitized before giving to resident.
  • Visitors who have traveled to the mainland or internationally (14) days prior to visit:
  • Must provide written proof of a Negative Covid test.
  • Covid test must be taken no more than (4) days prior to visit with resident.
  • Covid test must be a “PCR test” (Polymerase Chain Reaction).
  • We will not accept Antigen, Antibody (serology) or LFT (Lateral flow) tests.


  • No off-site visitations until further notice.

Please send documentation of vaccination to Please include the names of vaccinated individual(s) and the resident you will be visiting.

All visitors will be screened and temperatures will be taken upon arrival/prior to the visit.
Please do not visit if the answer is “yes” to the following questions:

  • Experienced any symptoms of COVID (fever, cough, shortness of breath, loss of taste/smell, sore throat, nausea/diarrhea, etc) in the last (24) hours?
  • Have taken medication to reduce fever in the past (24) hours?
  • Have been exposed to someone that tested positive for COVID in the past (30) days?
  • Have (yourself) tested positive for COVID in the last (30) days?
  • Have been exposed to someone that tested positive for COVID in the past (30) days?
  • Have been exposed to someone awaiting COVID test results?

Visitation will be rescheduled if visit is not pre-scheduled with Resident Care Manager or if anyone in the visiting party does not meet screening requirements. Visitors will be asked to leave the property if both a surgical mask and full face shield are not worn.

We understand that connecting with your loved ones is incredibly important. In addition to the pre-scheduled visits, we highly encourage you to utilize the variety of ways we offer visitation/communication such as telephone, email, text, or video chat (Zoom). Please contact the Resident Care Manager to arrange your video visit/communication.

The entry gate at the William Henry location remains locked. We are only allowing people with an approved/scheduled appointment on property. To gain access to the property:

  • Stop at the keypad/intercom marked with the red stop sign.
  • Press the circle button to ring staff for entry.

***Please note that staff may not always be able to answer immediately if they are tending to the residents. Please allow a few minutes for them to answer as the residents’ safety is their priority.

Kīnā ʻOle Estate | (808) 233-4455 |